Frequently Asked Questions

Got Questions? We've Got Answers!
How does the AI generate content?

The content generated by Tesleum ONE is synthesized from a large known dataset. The AI models that are used within Tesleum ONE are called Generative Pre-trained Transformers (GPT).

In order to generate high-quality output, it is necessary to provide these models with high-quality input. Inputs will be transformed into data that the model can understand, allowing it to create original content which is highly relevant to the subject you are generating content for.

The datasets used to train the AI models should not be thought of as a table of content that is reused but instead can be considered a blueprint for how words and subjects relate to each other. This means our AI models understand subjects it has learnt about.

At no point does the AI model "scrape the web" or copy other articles - it pulls from its current understanding on that subject and forms its own words, creating unique content based on your inputs.

What AI models do you use?

We are currently using two AI models: OpenAI and other service providers.

OpenAI is a powerful GPT-4 model that is capable of producing amazing quality due to the fact that it has one of the largest datasets on the market. We use OpenAI for all short-form content, as well as most of our long-form content. 

Other providers are used for some of our long-form content.

Our systems automatically use the best models for the given tool/task, ensuring that we provide the best quality output for your use case.

The AI created non-sensical content, what now?

Sometimes the AI comes back with weird and wonderful (and sometimes sardonic) results. If you run the tool again it normally comes back with a solid set of copy.

We have also developed quality assurance systems which will attempt to validate the quality of content before outputting it. If our system detects low-quality content, it will automatically regenerate the content.

However, sometimes it just doesn't know enough on a particular topic to create anything of value. If this happens, get in touch with us (using the chat icon) and let us know. We periodically train the AI to understand new topics and niches.

Is plagiarism something to worry about?

No. Although the AI may pull from a variety of content in your niche, it actually generates unique and original text based on what it understands of the topic you have selected.

With that being said, we also have a plagiarism checking tool within Tesleum ONE that you can use to confirm the uniqueness of the content (we also recommend making use of any other plagiarism tool you have as these tools all scan the web at different intervals and some may have a more comprehensive database than the other for that specific content).

Content Policy

Updated 5 May 2023

We strongly believe that AI should inspire, assist and guide our customers so that they may create more relevant, focused and quality content. With that being said, we also believe that AI should not be used in a way that negatively affects the copy, content and marketing industries whereby AI is used to create content in such a manner that human input is reduced and/or negated.

General Overview

At Tesleum ONE, we reserve the right to take action and/or ban individuals from using our service should we feel they are using the service in such a manner as to:

  • Use bots or code to automatically generate content on any of our services or platforms
  • create excessive long-form copy (i.e. creating excessive articles and or longer-form content)
  • create excessive short-form copy in order to form long-form copy
  • create content that is abusive, harmful or demeaning
  • create content used to generate mis- and disinformation at scale
  • creates or attempts to create content in any of the topics listed below

 

Disallowed Usage and Use Cases

Upon our discretion, any user violating any of the below-mentioned items will be banned and their account deleted, should our automated system detect multiple violations.

Medical content

We will not allow any medical content to be created on our system. Allowing the AI to create medical content can only be considered a recipe for disaster. The AI is not trained to diagnose medical issues or provide any medical advice, whether it be simple or complex advice. Do not use the AI to create content for any medical topics, whether it be emotional support, psychology, psychiatry, dental, surgery, therapy, cancer, medicine, supplements, weight loss, counselling, or any other medical topic.

Legal Content

Content that provides legal advice will not be allowed.

Financial Advice Content

No financial advice content will be allowed. Any financial advice related to crypto, stocks, banks, savings, or anything else that can be considered financial advice is not allowed.

Fake news

We will not tolerate fake news under any circumstance. Anyone suspected of creating fake news on our system will be banned immediately.

Porn and NSFW content

Pornographic content will not be allowed. Any person generating this type of content will be warned and then banned if continued. Furthermore, any content related to gore, profane language or explicit content will not be allowed.

Drugs and alcohol

Any topics related to drugs and alcohol or drug use will not be allowed. This includes anything related to any form of alcohol, marijuana or any other drug or alcoholic drink, whether it is legal in your country or not.

Political content

No political content will be allowed.

Children

Any content that is deemed to portray children in sexual, aggressive, harmful, or any negative way will not be tolerated at all.

Violence and abuse

Any content that is linked to hate speech, threats, bullying, self-harm or anything similar will not be allowed on our platform.

Regulated goods and services

Any content related to regulated goods and services will not be allowed.

Romantic advice

Romantic advice content (marriage, dating, sexual, etc) will not be allowed on our platform.

Protected characteristics

Any content related to protected characteristics will not be allowed. This includes, but is not limited to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex.

Exploitative industries

Content related to payday lending, multi-level marketing, gambling or pseudo-pharmaceuticals will not be allowed.

Degrading the information ecosystem

Any form of content around disinformation, spam, content-farming, impersonation/misrepresentation, misleading content, fraud or phishing will not be tolerated.

Other illegal content

Any other content that is deemed to be related to illegal practices, events, items, or anything that is considered illegal in any and all the states of the United States of America and the Republic of South Africa will not be tolerated. This includes, but is not limited to, terrorist activities, sexual exploitation, fraud, etc.

Violation handling

Any user found in violation of the above will be contacted via email with a warning. Should the user continue to produce similar content, the user will be banned from the system indefinitely should our automated system detect multiple violations.

If the nature of the content is of a more serious nature, the user will be contacted and banned immediately.

Automated Monitoring

It is important to note that all input and output received from a user is stored and analysed. We use this data to ensure the ethical use of our software. Our system will automatically detect whether a prompt is against our content policy and issue an email warning to the user.

If you feel we are missing anything in the above content policy, please get in touch with us using the chat button or contact form on our website.

Appeals

Should you feel that you were unfairly warned or banned, or if you feel that you have a legitimate reason to create content that may be against our content policy, please get in touch with us.

Seeking approval for censored content

It is possible to be whitelisted for certain types of content, depending on whether or not you are an expert in that field.

Censored Content Categories

The list below represents the content categories that we censor content for.

Only those that have been approved may write content for the below categories. However, some categories are off limits completely.

Last updated 5 May 2023

/finance/accounting and auditing/tax preparation and plannin
/finance/financial news
/finance/investing
/finance/investing/beginning investing
/finance/investing/day trading
/finance/investing/funds
/finance/investing/funds/exchange traded funds
/finance/investing/funds/hedge fund
/finance/investing/funds/mutual funds
/finance/investing/futures trading
/finance/investing/stocks
/finance/personal finance
/finance/personal finance/financial planning
/finance/personal finance/lending
/finance/personal finance/lending/personal loans
/food and drink/beverages/alcoholic beverages/cocktails and beer
/food and drink/beverages/alcoholic beverages/wine
/health and fitness/addiction
/health and fitness/addiction/alcoholism
/health and fitness/addiction/smoking addiction
/health and fitness/addiction/substance abuse
/health and fitness/alternative medicine
/health and fitness/alternative medicine/herbs for health
/health and fitness/alternative medicine/homeopathy
/health and fitness/disease
/health and fitness/disease/aids and hiv
/health and fitness/disease/allergies
/health and fitness/disease/arthritis
/health and fitness/disease/asthma
/health and fitness/disease/autism and pdd
/health and fitness/disease/cancer
/health and fitness/disease/cancer/brain tumor
/health and fitness/disease/cholesterol
/health and fitness/disease/chronic pain
/health and fitness/disease/cold and flu
/health and fitness/disease/diabetes
/health and fitness/disease/epidemic
/health and fitness/disease/epilepsy
/health and fitness/disease/headaches and migraines
/health and fitness/disease/heart disease
/health and fitness/disease/infertility
/health and fitness/disorders
/health and fitness/disorders/mental disorder
/health and fitness/disorders/mental disorder/a.d.d.
/health and fitness/disorders/mental disorder/bipolar disorder
/health and fitness/disorders/mental disorder/depression
/health and fitness/disorders/mental disorder/panic and anxiety
/health and fitness/disorders/sleep disorders
/health and fitness/drugs
/health and fitness/incest and abuse support
/health and fitness/sexuality
/health and fitness/weight loss
/hobbies and interests/games/gambling
/law, govt and politics
/law, govt and politics/espionage and intelligence/terrorism
/law, govt and politics/government
/law, govt and politics/government/government agencies
/law, govt and politics/government/government contracting and procurement
/law, govt and politics/government/parliament
/law, govt and politics/immigration
/law, govt and politics/law enforcement
/law, govt and politics/legal issues/civil law
/law, govt and politics/legal issues/criminal law
/law, govt and politics/legal issues/human rights
/law, govt and politics/legal issues/international law
/law, govt and politics/legal issues/legislation/family laws
/law, govt and politics/legal issues/legislation/health care laws
/law, govt and politics/legal issues/legislation/immigration law
/law, govt and politics/legal issues/legislation/tax laws
/law, govt and politics/politics
/law, govt and politics/politics/elections
/law, govt and politics/politics/elections/local elections
/law, govt and politics/politics/elections/presidential elections
/law, govt and politics/politics/foreign policy
/law, govt and politics/politics/lobbying
/law, govt and politics/politics/political parties
/news/national news
/religion and spirituality/alternative religions
/religion and spirituality/alternative religions/pagan and wiccan
/science/medicine
/science/medicine/cardiology
/science/medicine/dermatology
/science/medicine/embryology
/science/medicine/orthopedics
/science/medicine/pediatrics
/science/medicine/pharmacology
/science/medicine/psychology and psychiatry
/science/medicine/surgery/cosmetic surgery
/science/medicine/surgery/transplants
/society/crime/sexual offence/rape
/society/racism
/society/sex
/society/sex/pornography
/society/social institution/marriage
/society/welfare/healthcare

We currently censor 91 categories out of a total of 1074 identified content categories.

Please note that this list may change as we identify new content categories.

Automated Monitoring

Definition

The team behind Tesleum ONE believes that AI content should be used ethically. Due to the nature and power of the AI behind the product, there exists the ability to misuse the product and create mass disinformation at scale.

In an attempt to ensure the ethical use of our product, we have decided to implement a new automated monitoring system.

Violations

With each identified violation against our content policy, the user will be emailed with the prompt. The user will have an opportunity to respond to the email.

Appeals

At any point you may appeal a warning using the live chat feature on our website or simply responding to the email you received. Our automated system may from time to time incorrectly identify your prompts as violations. If you feel this has taken place, please get in touch with us and we will rectify the issue as soon as possible.

Seeking approval for censored content

It is possible to be whitelisted for certain types of content, depending on whether or not you are an expert in that field.

Please note

Our automated system is still in beta and we may still tag your prompt incorrectly. Should you feel that you were incorrectly warned, please get in touch with us.

Fair usage policy

As part of our ongoing effort to ensuring the responsible use of AI, we have decided to implement a fair usage policy as of 5 May 2023.

We strongly believe that AI should inspire, assist and guide our customers so that they may create more relevant, focused and quality content. With that being said, we also believe that AI should not be used in a way that negatively affects the copy, content and marketing industries whereby AI is used to create content in such a manner that human input is reduced and/or negated.

At Tesleum ONE, we reserve the right to take action and/or ban individuals from using our service should we feel they are using the service in such a manner as to:

  • Use bots or code to automatically generate content on any of our services or platforms

  • create excessive long form copy (i.e. creating excessive articles and or longer form content)

  • create excessive short form copy in order to form long form copy

  • create content that is abusive, harmful or demeaning

  • create content used to generate mis- and disinformation at scale

  • create content that provides medical advice

  • create content that provides legal advice

  • create content that provides financial advice

  • create content that provides emotional support or therapy

Upon our discretion, any user violating the above will be banned and their account deleted.

If you feel we are missing anything in the above policy, please get in touch with us using the chat button or contact form on our website.